Only products purchased from this site may be returned, for a credit or exchange. We work hard to ensure that you are using the best cosmetics and skincare products possible. Your business is important to us and we want to be certain that you are completely satisfied with your purchase.
Shipping charges are nonrefundable. Exchanges ship for free. We cannot refund partial items in a kit or set. All items in the kit or set must be returned to obtain a refund. We cannot refund gift certificates or credits. Once the package arrives at our return center, it takes 4-5 business days to process.